When I’m asked to respond to a request for a proposal (RFP), I have mixed feelings. On the plus side, there’s a chance to win new business. On the negative side, I’m going to spend at least 20 hours meeting the potential client, conducting research, brainstorming, writing a proposal that essentially gives away my intellectual property when I have little information whether I can win the business–or even if there is business to win.
According to Richard Belle, president of Belle Communications, there’s good news and bad news in today’s competitive proposal world. The good news is that your firm probably has the qualifications to perform the work; and the bad news is so do most of your competitors. Belle talked about how to write a winning proposal to 25 IPRA professional development lunch attendees at the May 1 event.
“Clients know this,” continued Belle. And in fact, he added, when judges first evaluate proposals, they typically put them into three piles: no, yes and maybe. Most proposals end up in the maybe pile. Why? Because most PR professionals write a “good” proposal that only demonstrate their competence.
“Good proposals,” said Belle, “show that you can perform the work; great proposals win the business.”
So how do you go from good to great? Here’s Belle’s advice:
- Follow the RFP format. Most RFPs ask for specific elements. Belle suggests making absolutely sure that you respond to each RFP section.
- Distinguish yourself from your competitors. Belle suggested taking your elevator speech and weaving it into your proposal. This might include information about cost, past accomplishments–basically why they should hire you over your competitors.
- Know yourself, the client and your competitors. Belle said know yourself and your strengths, the client and what they are looking for, and your competitors and their strengths. Ask the client who you are competing against or conduct your own research and then write your proposal illustrating how you differ from your competitors.
- Write an original proposal. Ok I’ll admit it–I cut and paste some sections of my proposals. Belle says this is obvious to those evaluating the submission. He suggests writing an original proposal each time that addresses exactly what the client is seeking.
- Back up claims with facts. As PR professionals, we steer clear of making “claims.” This is critical in a proposal. If you say you will complete the work 2 weeks ahead of deadline according to Belle, you need to make sure you meet that deadline. In other words, don’t make unrealistic promises or ones you can’t keep.
- Win or lose, request a debrief. While most of us request a debrief only when we lose a bid, Belle says you should request a debrief win or lose. He says it’s important to know why you won so you can be sure to focus on those points that helped you win the business.
Following these suggestions can help your firm go from writing good proposals to writing great proposals–and increases your odds of winning business.
Submitted by NCC board member Sheri L. Singer, president of Singer Communications a PR firm designed to save clients time and money while delivering stellar services. She is a charter member of IPRA, has served on the IPRA board for 10 years (chair in 2009). She also is the Education Chair of ASAE’s Communications Section Council.